TASS – Technical Advisory & Support Services

TASS is ACI Africa's dedicated platform for delivering hands-on, airport-focused assistance. It allows ACI Africa to support airports on request, drawing on internal expertise and a network of approved specialists.

Through TASS, ACI Africa can assist airports in a wide range of areas, including:

• Safety and regulatory compliance
• Security and facilitation
• Airport operations and airside management
• Passenger experience and service quality
• Information technology and digital systems
• Emergency preparedness and resilience
• Environmental sustainability and ESG
• Airport management, governance, and organisational effectiveness

TASS is designed to be flexible, responsive, and practical, adapting to the specific context, maturity, and priorities of each airport.

How TASS Works

TASS operates through a simple and collaborative process:

• The airport contacts ACI Africa to outline its needs
• ACI Africa works with the airport to define the scope of support
• Appropriate expertise is mobilised
• Assistance is delivered on site, remotely, or through a combination of both