ACI Africa Technical Advisory & Support Services
Technical Advisory & Support Services
TASS enables ACI Africa to mobilise expertise and practical support to help airports strengthen performance, compliance and resilience.
Flexible, airport-focused assistance aligned with international standards and African operational realities.
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What is TASS?
TASS is ACI Africa’s structured mechanism for responding to member needs across the full spectrum of airport activities. It allows ACI Africa to support airports on request, drawing on internal expertise and a network of approved specialists.
Hands-On Support
Practical technical assistance tailored to airport needs, priorities and operating realities.
Standards-Aligned
Support aligned with international standards, regulatory expectations and good airport practice.
Africa-Focused
Solutions adapted to African airport contexts, maturity levels and implementation constraints.
Technical Support for Airport Priorities
ACI Africa provides tailored technical assistance to help African airports address operational, regulatory and strategic challenges. TASS is designed to be flexible, responsive and practical.
- Responds to specific airport requests
- Mobilises appropriate internal and external expertise
- Supports on-site, remote or blended delivery
- Adapts to the airport’s context, maturity and priorities
- Focuses on practical implementation and measurable improvement
Areas of Support
Through TASS, ACI Africa can assist airports across a wide range of technical, operational and organisational areas.
Safety & Compliance
Support for safety oversight, regulatory compliance and airport certification readiness.
Security & Facilitation
Assistance with security, facilitation processes and passenger movement improvements.
Airport Operations
Support for airside management, operational procedures and service delivery.
Passenger Experience
Guidance on service quality, customer experience and performance improvement.
Digital Systems
Support for information technology, digital systems and operational data use.
Emergency Preparedness
Assistance with resilience, emergency planning and preparedness improvement.
Sustainability & ESG
Support for environmental sustainability, ESG readiness and climate-related priorities.
Management & Governance
Guidance on airport management, governance and organisational effectiveness.
Strategic Challenges
Targeted support for priority issues requiring structured technical or strategic advice.
Airport-Focused Assistance
TASS is not a generic consultancy product. It is an ACI Africa support mechanism designed around member needs, practical delivery and long-term airport strengthening.
- Flexible and responsive to airport requests
- Delivered by ACI Africa expertise and approved specialists
- Practical, collaborative and implementation-oriented
- Focused on performance, compliance and resilience
- Grounded in the realities of African airport operations
How TASS Works
TASS operates through a simple and collaborative process designed to move quickly from need identification to practical support.
Airport Request
The airport contacts ACI Africa and outlines the support needed.
Scope Definition
ACI Africa works with the airport to define the scope, objectives and delivery approach.
Expert Mobilisation
Appropriate internal expertise or approved specialists are identified and mobilised.
Support Delivery
Assistance is delivered on site, remotely or through a blended approach.
Key Outcomes for Airports
- Address priority operational, regulatory or strategic challenges
- Strengthen compliance with applicable standards and expectations
- Improve internal systems, processes and institutional capability
- Access specialised expertise in a practical and targeted way
- Build resilience and long-term performance improvement
The ACI Africa Advantage
TASS brings together ACI Africa’s institutional knowledge, airport network, technical committees and specialist expertise to deliver support that is credible, relevant and practical.
Credible Expertise
Support is delivered through ACI Africa expertise and approved specialists.
Practical Guidance
Recommendations are focused on implementation, not only diagnosis.
Long-Term Strengthening
TASS helps airports build capability beyond the immediate technical assignment.